CCAvenue integration - Merchant ID field not available

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Tourist
5 0 2

Hi,

     I can see that CCAvenue is added to the list of available payment gateway. I got my Merchant ID, Access Code and Working key from CCAvenue. But in the Settings/Payment page in shopify admin page, am not seeing any field for entering the merchant id. Only Access code and Working key field is present. If I save this settings only with access code and working key, during checkout am getting error from CCAvenue saying invalid merchant id. Can you please help as how to complete this integration

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Shopify Staff
Shopify Staff
233 0 29

Hi Raghavan,

Have you been able to contact CCAvenue about this issue? They are in the best position to help. There are many merchants using CCAvenue successfully with Shopify so I suspect this may be something specific to your implementation.

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Tourist
5 0 2

Hi,

      CCAvenue helped me and solved this issue. Thanks for the response

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New Member
1 0 0

Hi Andrew, Raghavan


I already have a CCAvenue Merchant account. I am currently on Shopify trial and unable to see CCAvenue as a payment gateway. How can I add it to my store to checkout the working of Shopify-CCAvenue combo before I can completely migrate to Shopify?

Would appreciate help in this regard.

 

 

 

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New Member
1 0 0

It would be very helpfull if you could share the solution here. We would be using it. I too get the same error without merchant ID.

THanks and Regards

Nivas

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Tourist
5 0 2

Hi Nivas,

     Send a mail to service@ccavenue.com , salessupport@ccavenue.com and they should help. This is the response I got from them and once they whitelisted it, things worked fine for me

"We would like to inform you that the URL - https://secure.ccavenue.com is not registered yet to your account as you are a shopify merchant so the mentioned URL should be registered"

Then they white listed it and updated me as

"This is in reference to your mail below, Please note https://secure.ccavenue.com has been white listed in your CCAvenue account."

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New Member
3 0 0

ALL

 

Please note, CCAVENUE now not supporting dropshipping model at SHOPIFY

 

@ SHOPIFY please remove the CCAVENUE option as they bluntly refuse to support dropshipping models.

 


@Raghavan wrote:

Hi Nivas,

     Send a mail to service@ccavenue.com , salessupport@ccavenue.com and they should help. This is the response I got from them and once they whitelisted it, things worked fine for me

"We would like to inform you that the URL - https://secure.ccavenue.com is not registered yet to your account as you are a shopify merchant so the mentioned URL should be registered"

Then they white listed it and updated me as

"This is in reference to your mail below, Please note https://secure.ccavenue.com has been white listed in your CCAvenue account."


 

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