Calculated shipping not working (DHL Express)

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I have two questions. I usually offer free shipping but would like to add express and use calculated shipping. I tried setting it up but I always get an error with the calculated shipping saying that the order cannot be shipped to my region. Can you help?

Once this is working I'd actually like to make this smarter and substract a certain amount from the express calculated shipping rate. How do I do that?

Thanks in advance!