Our store lets customers purchase merchandise online. However, our business is set up so they must pick up the order physically. Is there a way for us to automate the fulfillment process? Currently we are manually recording each time a customer redeems a purchase on the spot. However, this approach is both time consuming and error prone. We fulfill everything about a week later. This approach also poses a significant fraud concern.
We operate a passenger ferry service with 17 boats and one fully staffed dock. We want every boat to be able to do this using a cell phone or dedicated scanner. The customer will likely have a digital copy of the purchase notification on their phone.