Cannot mark orders as fulfilled in bulk

smerritt
New Member
2 0 0

Hey there

I get about 150-200 orders/day and it takes me multiple attempts to successfully mark all of them as fulfilled. Even when trying to mark 30 orders as fulfilled it takes multiple attempts. This has been a problem for the last several months. Please let me know what I can do about this. 

Thanks!

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JoesIdeas
Shopify Expert
1188 104 288

If you want to have them automatically marked fulfilled, you can use Order Automator to create rules to auto fulfill certain line items.

For example, if you want to automatically fulfill all digital items, or all items of a certain type, tags, title, etc, you can do that. It processes orders as they come in, but you can also set a delay and if you want we can set it so you can fulfill old orders too (like by date).

My team and I developed the app, so if you need any customizations feel free to reach out, we're happy to help save you time so you can focus on growing your biz.

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfill orders + email notifications).
Creator of Theme Scientist (A/B testing app) and Tip Jar (add a tip button to your store).
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Finley
Shopify Staff
Shopify Staff
159 17 20

Hey @smerritt!

This is Finley from the Social Care team at Shopify.

Thanks for reaching out! I'm sorry to hear this has been a problem for you recently.

Are you fulfilling multiple orders by going to your Shopify admin > Orders > Click selected orders > Actions > Fulfill orders?

If so, this bulk fulfillment is a background job that runs asynchronously. So it's expected that you may notice that the orders only show as fulfilled after a couple of minutes or more. The processing time will depend on how many orders are marked as fulfilled. You can also refresh the page to get the most up to date status of your orders.

If the orders are not updating even after some time or with refreshing the page, would you please confirm:

1) You're using a browser supported by Shopify. I recommend using Google Chrome when possible.

2) You've cleared your browser's cache following the steps here.

If you've taken these steps and still have an issue fulfilling orders in bulk, there may be another issue at play. If this is the case, please let me know. I'll be happy to gather some further information and take a look at your account.

Thanks!

Finley | Social Care @ Shopify 
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Hey There,

   I'm not sure if you've solved this problem yet but I think our app, EZ Fulfill, may also be able to help.  EZ Fulfill allows you to fulfill orders and upload tracking numbers automatically.  You can also upload tracking numbers to orders that are already fulfilled or override tracking numbers on orders that already have them.   You can automate the process using an FTP/SFTP server or Dropbox, our scheduler allows you to fulfill orders as frequently as every hour.

I think this should work for you or anyone else that has a similar problem.  If you have further questions just contact us and we'd happy to help.

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill
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JASMINE8690
Excursionist
57 0 4

Are u doing shopify dropshipping?Try Ourmall to help u. Add ur vendors on Ourmall,after they joined, entrust orders to them for auto fulfillment. 

Your orders will be processed by your vendors. More time-saving! http://bit.ly/38FP8Sl

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