Hi, I'm hoping someone can help me - we've been using Shopify for years with mostly no issues, I'm just in the middle of updating the theme from Radiance to Venture and placed a few items in the cart to check everything went through ok. As soon as I clicked the checkout button a message popped up saying
'Cannot place order, conditions not met:
- Must have at least 85 in total.'
I've no idea where this has come from and can't find anything in my settings that might be controlling it - does anyone have any idea what might be causing this?
Hi Jason, thanks for getting back to me on this! Problem solved - it turns out MinMaxify app had been installed by the people who had originally set up the site to set minimum trade orders at £85, and for some reason it wasn't compatible with Venture and was limited ALL orders to £85 rather than just trade orders.
I've uninstalled the app entirely for now and contacting the app developers to see if there's a way to return functionality using the new theme. Fingers crossed! :)