We are having the exact same issue as other users in that we have submitted documents and information countless for verification. Each time, they have been rejected.
Can you please urgently assist as we need to verify before July 5th otherwise our payouts are put on hold.
Hamilton & Inches Ltd
Thank you for letting me know. I have sent you an email to verify the store to help get this reviewed.
Good Morning @Peter - I've been having this issue for a few weeks now and i cannot get through to customer support. I've tried phoning and emailing multiple times
I'm unable to receive any payments that are made on my website as i simply cannot get my ID documents verified. Ive tried multiple different photos and types of ID with no success. It just tells me that a document was blank and the and the photo ID is invalid. Could you help me - I really need this resolved asap as it is holding up the progress of the site. Many Thanks
Thank you for letting me know. I have sent you an email to verify the store. Please respond there so I can help get this reviewed.
Thank you for letting me know. What error are you getting? Could you please check the following and try again:
If you're still having issues after ensuring that you're uploading a supported image then please provide a screenshot of the error you are getting.