Our cart has been active and working for quite awhile, and then today I found this error when testing a new discount. We probably missed a few orders as a result.
This is a SUPER BASIC cart, using all of Shopify's defaults - no fancy API or external stuff. We have three products (2 variants of each) and we only ship to the USA, and we only use USPS. There is no fulfilment company involved - it should be about the easiest cart and shipping possible with Shopify. We purchase the USPS / Shopify labels. So why don't it work?
The screen shots below are what I see on this verified address. I am totally open to ALL solutions - just keep it simple, like the cart itself.
The one screen shot cuts off at the bottom, but USPS is just below.
Thank you. Craig
Solved! Go to the solution
Make sure your products have values (> 0) for weight assigned. Shipping methods are resolved based of shipping address as well as estimated package weight.
I was referring to "weight" field each product has to have assigned under Admin > Products. The products you have in the cart, do they have this setup with a value > 0.0?
Just tried it out, and I am getting Free shipping in USA, see attached. What products/variants specifically you have in your cart?
This is an accepted solution.
You said you've been testing some discounts, I assume the order total after discount was still > $50 to allow for the Free Shipping in US to be eligible. This is the only option you are offering.