Cash On Delivery fee. What is this?

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New Member
5 0 0

Cash On Delivery

 

 

My shop uses Aramex for shipping services but I do not understand where this COD fee come from and I have some questions regarding this.

1.) Is this charged to the customer or to the shop owner?

2.) Is this a response from Aramex or Shopify itself?

3.) If this is for the shop owner, is there a way to hide it?

 

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Shopify Staff
Shopify Staff
54 0 4

Hi Priya!

Danielle from the Shopify Guru Team here.

I've sent you an email directly so we can discuss your Cash on Delivery payment settings.

Cheers,

Danielle

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New Member
5 0 0

Hello Danielle,

Okay I will check my email

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Tourist
5 0 1

hello. i want to charge a small fee on cash on delivery payment method. is it possible?

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