Cash on delivery only option

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New Member
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I am setting up a shop where cash on delivery is the only payment option.

Are there any fees from shopify for that (except for the 29$/month)?

If there were fees on COD what if my customers changed their mind and refused to receive the shipment.

 

Is shopify still gonna charge me a transaction fee?

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Shopify Staff (Retired)
Shopify Staff (Retired)
269 1 21

Hi Hash!

Stephanie here from Shopify's guru team :)

Transactions fees will apply on any third-party/manual payment method when Shopify Payments is "not" enabled on the store.

This means that if you have Cash on Delivery but Shopify Payments is disabled on the store, then transaction fee's would be incurred on a per-order basis.

If your customers refuse to receive the shipment, you can refund and cancel the order. Once an order is cancelled and deleted, a credit for the transaction fee will be generated towards future transaction fees!

To cancel and delete an order, click on the 3 dots on the top right of the order page and select cancel. Once the order is cancelled, a 'delete' button will appear at the bottom of the order page. 

Hope this helps!

Feel free to reach out to support@shopify.com if you have any other questions :)

- Stephanie

Stephanie | Shopify Support
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New Member
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Thats Great!

Thanks!

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New Member
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I did not understand, a yes or no question, If I only provide cash on delivery option, no credit card or online payments, shopify would still charge me per transaction?
Thank you
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