Change Payment Status from Paid to Unpiad.

1Cup
Tourist
6 1 0

Hello All, 

By mistake I've checked the Paid button of an order, how can I change it back to UnPaid

Thanks

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Peter
Shopify Staff
Shopify Staff
1993 147 424

Hi, @1Cup

Once an order is marked as "paid" it would not be possible to mark it as "unpaid." However; what you can try doing is refunding then cancelling the order. From there, you can recreate the order in Orders/Draft Orders so that you can start the process again. We have a help doc here that dives into how to create draft orders should you need it! 

Let me know if you have any questions. 

Peter | Social Care @ Shopify 
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