Change currency for shipping

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New Member
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I'm having trouble with my current store.

 

The store currency is set to USD, but for some reason, the shipping is calculated from NOK (I live in Norway).

 

It shows as USD in the checkout, but because of the currency conversion, the price fluctuates. This makes it hard to advertise a flat rate shipping price like I want to. 

 

Thanks in advance for any helpful answer!

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Shopify Staff
Shopify Staff
368 36 104

Hi @henrikholt,

 

Thank you for reaching out with your question. There's a few potential things that could be happening here, so I have a few questions to ask.

 

First of all, is USD set as your store's currency in Settings > General, or is it NOK? Can you also let me know which payment gateway you have enabled for the processing of credit card payments? Do you also have any apps installed on the store that affect the shipping rates on your store, or any apps that allow customers to choose different currencies?

 

If you'd also feel comfortable sharing your store's URL here, please do so, although please don't feel obligated. If you can answer the questions I've posed above I should have a better idea of what might be causing this discrepancy.

 

Kind regards,

 

Victor | Shopify Social Care

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New Member
4 0 0

Hello,

 

– Store is set to USD

– So it's stripe, paypal and Klarna.

– No apps to affect shipping rates, however we use Printful.

 

Best regards,

Henrik

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Shopify Staff
Shopify Staff
368 36 104

hi @henrikholt,

 

Okay, thank you. Would you be happy to share your store's URL here, so I can take a look for myself? If not, we can move our conversation to email and discuss the issue there.

 

Kind regards,

 

Victor | Shopify Social Care

 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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