I have a store where persons can buy groceries, but when they get their receipt they complain about not knowing the size of the product they ordered. It shows in the website in ounces and so I went to add that to the email receipt and realise it is showing everything in grams. As a grocery store, this would not be understandable for my customers or my part of the world. Is there any way I can get the ounces to show in the receipt just like it shows on the website??
Thank you in advance.
My name is Ava, I’m one of Shopify’s Gurus and I’m here to help :)
Can I ask how you are printing your receipts? Do you have the Order Printer app installed? Are you printing the orders directly from the admin? Or are you printing the receipts from a barcode printer that comes with Shopify's POS hardware?
Just so I have some more context on how to help you!
Speak soon :)
Social Care Guru | firstname.lastname@example.org