Change order of payment options

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New Member
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I've set up several payment options (Mollie as an external payment provider). 

 

Now I would like to set a default payment option and I would like to change the order in which the payment options are shown. 

 

Any suggestion how to do this?

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Shopify Staff
Shopify Staff
582 68 102

Hey, @martijnkooij!

 

Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.

 

This is something we see requested quite often but unfortunately, there isn’t actually the ability to edit the code for the checkout unless you are on the Shopify Plus plan. The primary reasons behind not being able to edit the checkout CSS are around security, responsiveness, and maintaining PCI compliance. If we had customized checkouts, any updates or improvements that we wanted to make would have to be made on a store-by-store basis. As you can imagine, this would take a very long time! It would also make the customer suffer if the checkout was then glitchy/not updated correctly.

We still allow you to customize your checkout style (as noted in this guide), such as changing the colours and adding a banner to the top of the checkout page. However, ultimately these systems are in place with the primary focus of making our platform more secure for you and your customers. We hope you understand that it’s with your best interest at heart.

 

One thing I can do is send your request up to our development team for you. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you. There is never a guarantee that a request will get a Green Light, or make it to a product launch, but we always appreciate merchants reaching out with any suggestions.

 

If there is anything else I can help you with at all, please let me know. 

 

Kind regards,

Lulu

 

 

Lulu | Social Care @ Shopify
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New Member
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Hi @Lulu5 

 

Thank you very much for your reply. 

Unfortunately it's not possible. Feel free to send it to the dev-team. It might be the last push the needed to make this "set default payment" option available.

 

Regards

Martijn

 

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New Member
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Hello @Lulu5 ,

 

I came across this post in the forum whilst searching for options on how to customise the payment option order in our shops. 

Next to that, we are also curious if it's possible to not automatically expand the top one (currently credit card in all of our shops, so you already see the field inputs for your name, cc number, expiry, etc.). 

 

I noticed in your post you mention "This is something we see requested quite often but unfortunately, there isn’t actually the ability to edit the code for the checkout unless you are on the Shopify Plus plan."

We're on the Shopify Plus plan, and I'm curious on how we can (1) change the default, (2) change the order, and (3) if it's possible to not automatically expand the default. 

 

Kind regards, Tim

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Shopify Staff
Shopify Staff
582 68 102

Hi, @Timminga.

 

Thank you for reaching out. Yes, you can certainly change the default payment order and change the default payment method by using this guide. The option of not expanding is possible but you will need to manipulate the payment step page on the checkout after it loads the first payment field. This wouldn't be something we would support, but you can reach out to the experts here to see if they can help you out if you don't have an inhouse developer. 

 

I hope this helps but please let me know if you need anything else at all.

 

Kind regards,

Lulu

Lulu | Social Care @ Shopify
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Excursionist
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Hi @Lulu5 , 

 

No-one is asking for an option to 'edit the checkout CSS' manually, just for Shopify to include a basic functionality in the template in order to change only the ORDER of the payment methods. It's absurd this is not possible. We have on our store one main market but would like to offer other customers (from abroad) their preferred payment provider as well. Because the payment option for our main market is manually added this option ALWAYS shows up all the way at the bottom of the payment page, underneath about 10 other payment options which are all unfamiliar to the majority of our customers. 

 

This makes our shop look dodgy!

 

I know it's not going to make a single difference but please once again ask you 'development team' to change this ASAP. 

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New Member
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This is definitely very important. We want to offer Bitcoin payments but certainly not as the default option! Adding a way to sort payment gateways seems like basic functionality, and it should be available even to the Lite plan subscribers.

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