Credit Card mailing address error - verification needed on Shopify Payments

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Hello!  I'm experiencing a fraud alert that indicates: "Billing address ZIP or postal code isn't available to match with credit card's registered address."  However the customer did provide a billing address...the box was clicked for 'billing address is same as shipping.'  Therefore, I want to verify the billing address with the credit card manually.  When I used to use authorize.net as my cc processor, I could call and verify through them.  But now with Shopify Payments, I can't find any way to call and request verification of billing address.  Help!

thanks!

Laura

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