Customers cant use any payment gateway to pay

New Member
1 0 0

Hello i have set up two payment gateways Paypal and MercadoPago, the second Mercado Pago was just to test it.

I leave im Brazil but i will sell to US.

No customers cant complete any orders i always get an error when completing the payment.

I think it may be a setting but i reviewed everything and i cant find something wrong.

I´m using prices in dollar.

Using Printful to produce shirts

Using a brazil paypal account to collect the money.

It maybe because im am using brazilian paypal and mercado livre account with printful?

Can someone help me?


Shopify Staff
Shopify Staff
798 41 122

Hey @SubverseStore!


Ava here from Shopify :)


Your PayPal accounts currency must match the currency you have set as default in your Shopify admin. Are you using the same currency for both accounts? Also, could you post a link to your store here so I can take a look? I'd love to dig into this deeper for you now!


Speak soon!




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Ava | Social Care @ Shopify
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