Customers cant use any payment gateway to pay

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New Member
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Hello i have set up two payment gateways Paypal and MercadoPago, the second Mercado Pago was just to test it.

I leave im Brazil but i will sell to US.

No customers cant complete any orders i always get an error when completing the payment.

I think it may be a setting but i reviewed everything and i cant find something wrong.

I´m using prices in dollar.

Using Printful to produce shirts

Using a brazil paypal account to collect the money.

It maybe because im am using brazilian paypal and mercado livre account with printful?

Can someone help me?

 

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Shopify Staff
Shopify Staff
798 41 122

Hey @SubverseStore!

 

Ava here from Shopify :)

 

Your PayPal accounts currency must match the currency you have set as default in your Shopify admin. Are you using the same currency for both accounts? Also, could you post a link to your store here so I can take a look? I'd love to dig into this deeper for you now!

 

Speak soon!

 

Ava 

 

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Ava | Social Care @ Shopify
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