Customers not receiving invoices

GeekyLori
Tourist
8 0 2

This is still a problem!

Every New Customer does not receive their draft order invoice and some existing customers. 
A workaround I found is to have customers create a contact and have the email address that the invoices come “from” inside the email box in thr contact. 

This is a pain and is unprofessional as heck but I haven’t been able to Shopify to provide a fix yet. 

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Ladyd102
New Member
1 0 0

I’m having the same issues. I called but the rep was clueless also. I thought it was only me and I thought I was doing something wrong.  Some customers don’t get it. Some do. I hope that they fix the problem because the way the invoices ate set up is really nice and professional. 

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