I'm looking for a way to get an approval from customers before shipping. Even if that solution is outside of Shopify.
The workflow would be simples:
1. Customer customises the product
2. Place and pay the order
3. I receive the details, create a 3D image and send to the customer for approval
4. Client approve or make changes
5. I fulfil the order and ship to the customer
If you could also suggest an app for the workflow after an order received, it'd be great.
Nick here from Shopify.
This is a really good question. I'm sure something like this is possible, but it would require some code customization work. I looked through some of the custom product option apps and couldn't find any that outright mention the workflow you are looking for. But it could be worth your while to reach out to some of the more established developers and see if something like this is a future possibility or could be worked on for you specifically. The apps which I feel come the closest can be found below:
If none of these is a viable option, your best bet would be to look into having something custom made for you by a Shopify Expert or developer. You can find the Shopify Experts directory here to search and find an Expert you resonate with for this.
Any other questions, just let me know.
All the best, Nick
Looking at your desired workflow, the part the seems missing are steps 3 & 4, right? So you could just set your product to not automatically fulfill. Are you looking for something that documents the customer officially approving your 3D render?