DHL Integration & Store Pick up

New Member
8 0 0

Hey Guys,

We have an online store currently utilizing Basic Shopify plan. For shipping, we would like to offer our customers, two options: 

1) if they choose local pick up, then no shipping fees and no notifications to be sent to DHL

2)If they choose shipping, then there should be a shipping fee based on their selection of country/city

For a small requirement such as "local pick-up", we see no point in procuring an app. Based on the scenario shared above, can you please advise that best way forward?

Shopify Staff (Retired)
Shopify Staff (Retired)
269 1 30

Hi, Mukesh!

Stephanie here from Shopify.

You can create a local pickup shipping rate easily within your shipping settings by setting up a manual Free Shipping rate and calling it "Local Pickup". You can refer to this doc for assistance with setting that up!

In order to offer live rates from DHL at your checkout, you will need to enable the carrier calcualted shipping feature and utilize an app to integrate DHL. In order to activate CCS, you can contact our support to have the feature added for $20/month a la carte. Alternatively, you can switch to annual billing and receive the feature for free.

You can use an app such as DHL Express to show DHL live rates within your checkout.

Hope this is helpful! Feel free to reach out to our support if you have any other questions! We're available 24/7. 

Stephanie | Shopify Support
New Member
3 0 0

Hey Mukesh,
As Stephanie from Shopify suggested, you can just manually add local pick up for your shipping settings based on the zone you want that for - this shouldn't be integrated to any courier since it's a manual shipping option you're putting in and you can just set the price as $0 .

If you are looking for an app that offers real-time shipping rates for DHL and also mulltiple couriers/postal services, check out Easyship app. It's free to install as long as you have Carrier-calculated shipping activated.

Your customers will see the courier name, delivery time and shipping cost and even any applicable tax and duty at the checkout and this is dynamic so it will calculate this based on their shipping address and the cart contents. The couriers include DHL, FedEx, USPS, UPS, etc.

Check it out here 

Shopify Partner
553 1 21

You can remain on the Basic Shopify plan and add the live carrier rates feature for as little as $0/month if you switch to yearly billing (this also saves you 10% off your plan, so for a lot of users this is the way to go). Slowly, with growing business, you may be required to charge separate services and add markup to the rates or provide discounts based on zones or total order weight or price. If this is sounding similar, you can try the Multi Carrier Shipping label app which has support for DHL as well.

Product Owner @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping