Why is my Shopify site displaying USD instead of my default GBP?

Hawtin
Tourist
3 0 1

Hi guys. Wondering if someone could help. 

I have my default currently set as GBP, but when new people go into my site it’s still automatically showing people USD. 
This is loosing my customers as people assume it’s an American site. 

Replies 4 (4)

JHKCreate
Shopify Expert
3571 639 916

Hello @Hawtin !

Do you have a currency switcher setup anywhere? Let us know as the default currency is always displayed if a currency converter is not available.

Cheers!

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
Hawtin
Tourist
3 0 1

No I don’t have any currency switcher set up. 

im trying to get partnered with a discount website to offer some of my items and they’re saying it’s coming up as USD for them I can’t find any reason why. 

JHKCreate
Shopify Expert
3571 639 916

Would you mind sharing your store's URL here? Also, is there an app you've installed for this?

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
Hawtin
Tourist
3 0 1

The website is 

the candy shops.co.uk

 

thanks for the help