Different Payment Method for Different Customers Based on Geolocation

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New Member
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Hello,

 

My customer wants his website to have different payment method between local customer and customer from abroad. For example:

  1. National customer = use local payment gateway (checkout page will hide international payment gateway)
  2. International customer = use international payment gateway (checkout page will hide local payment gateway)

 

Is that possible to do this?

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Community Moderator
Community Moderator
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Hi @alfonsusdavid,

Nick here from Shopify. 

This is a really good question and idea, but it's something which isn't possible. As it stands, it's only possible to enable one active payment gateway per store, as well as PayPal in countries where PayPal is available. Which country is your customer's store based in and I can share the payment gateways Shopify is partnered with there. 

I completely see where you are coming from though and will put this forward as a feature request on your behalf. Can you reply to me here and explain how this would benefit your customer's business or make things easier for them? Any and all information you can give on how this would improve their store/ business assists the development team with feature requests. 

Looking forward to hearing from you. 

Thanks, Nick

 

 

Nick | Community Moderator @ Shopify
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We really also would love to have this for our store as well. We would love to offer paypal for our United States customers, but we don't want to offer Paypal to our worldwide customers. Would it be possible to do this? Maybe we can have 2 different product pages and 1 with regular shopify system and 1 with customized checkout where it hides paypal? Any help in this manner would be greatly appreciated. Thank you in advance!

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Community Moderator
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Hi @MWD,

Great questions! Can I ask why you don't want to offer PayPal to countries which aren't the US? I started to think and thought a lock style app which allows you to restrict certain products or pages from certain people such as countries or members etc could work, but then realized it might not be so simple or possible to restrict the payment gateways for these specific pages. You can see the lock apps in the app store here

By understanding more about why you don't want non-US customers using PayPal it could help find a workaround for you. 

Nick | Community Moderator @ Shopify
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Hey Nick,
I am having the same issue with my company where we sell Direct to Consumer globally but we have 2 entities that will be charging and billing clients depending on their shipping address.
This company structure needs to be supported for tax and regulation purposes.
Furthermore, we have a Loyalty & Referral program that has no borders.

The issue: Let's take the UK and the US as an example, In the US I use ShopPay, AfterPay, and Paypal (as a US account). But in the UK I have Stripe and PayPal (as a UK account)
I need to create an expansion store and duplicate everything including blog posts and have a subdomain, not to mention the referral program won't work cross border, and one of the stores needs to be NON Indexed for SEO purposes as well.

This solution is not great and involves a lot of extra work to be done to maintain 2 separate but exactly the same site.

If we choose the redirect option for ONLY the shop and checkout, the side cart won't work and the header and footer will have a mess of links with redirects.

On WooCommerce we had a simple JS script that ran on the checkout to present the correct gateways and bill from the entity in that jurisdiction, all the customers will be in the same backend, with one set of third-party apps like loyalty and more.

Please develop a good solution for Shopify customers to enable these global company structures and do what you do best (Sell)
I will gladly talk to any solution expert to help with this

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Community Moderator
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Hi @josephcura,

I can definitely see the pain of having to run multiple stores. Are you using Shopify Payments (SP) as your payment gateway? SP is available in both the US and the UK. 

I'm wondering if the Geolocation app could help you out here. To use the Geolocation app, you must sell in multiple languages and/or in multiple currencies. The Geolocation app offers recommendations only for the languages and/or currencies that you have enabled. You can read more about it here and here. I'm also wondering if the locations feature could be of use to you too! Could any of the above features make the process easier for you do you think? 

Nick | Community Moderator @ Shopify
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Tourist
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Any solution here? Suppose you expand to all 4 countries, each with 2 country specific payment methods; that would lead us to a list of 8 payment methods, only 2 out of which working in particular countries - a mess and a conversion killer!

 

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