Discount Code box is not showing up on mobile phones

SSchliewe
New Member
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Hi there, 

We have a discount code in use that works great on the computer but is not showing up at the checkout page on mobile devices.  I can not find anywhere to fix this?  Any help would be appreciated.  Thanks.  

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stevepurf
New Member
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I am having the same issue where a code can be entered via desktop totally fine, but customers on mobile cannot. It is saying the code is not valid. 

 

Thanks for the help!

 

Steve

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BeatABee
New Member
1 0 0

I'm having the same issue!! HELP!!

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eabiadal
New Member
2 0 0

I have same issue, did you fix it?

 

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stevepurf
New Member
2 0 0
We found that we were using an App Selly that if it automatically generated
a discount code, then our customers were only able to enter gift card
codes, not discount codes.

I hope that helps!

Steve
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