Discount code for Paypal customers

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Excursionist
87 0 8

Hello,

 

Is there a way Paypal customers can use the discount code on my website?

 

ty

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Shopify Staff (Retired)
Shopify Staff (Retired)
241 8 40

Hi there,

 

Freddie here from the Shopify Support team, happy to help.

 

At this point in time assigning discount codes to customers who use a specific payment gateway is not possible, sorry about that. However I do see how this could be a great feature to have, so I'd be happy to submit a formal feature request for this up to our platform developers to take into consideration when looking to make improvements in the future.

 

Was there a specific reason you had this in mind? Are you wanting to encourage customers to use the PayPal payment gateway when purchasing from you as opposed to other payment gateways? You could always deactivate other payment gateways that are set up on your account if you'd prefer them to use PayPal, seeing as you don't need to have a PayPal account to be able to purchase through them.

 

Let me know if you have any further questions!

 

Best regards,

Freddie
Shopify Support - support@shopify.com

Freddie | Social Care @ Shopify
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Excursionist
87 0 8
HI Freddie,

Perhaps, I should rephrase my question.

My customers prefer to pay by Paypal, when they are on their mobiles.
Usually they see the yellow Paypal on the Cart Page and click it. But
then, there is no way to apply a discount if they go that route - am I
correct?

So what is the best way they can enter the discount code that I have
provided on my product page if they adamantly want to use Paypal?

ty
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Shopify Staff (Retired)
Shopify Staff (Retired)
241 8 40

Ah, sorry for misunderstanding your question!

 

PayPal customers can still apply a discount code, seeing as when they purchase through PayPal, it redirects them back to the Shopify checkout to confirm the order and choose shipping before they complete their order. In the Shipping selection page of the checkout, they will be able to enter in a discount code here before completing the order, even after it's been authorized by PayPal.

 

Let me know if you have any questions on this!

 

Best regards,

Freddie
Shopify Support - support@shopify.com

Freddie | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Shopify Partner
1 0 0
Discount, customer eligibility, specific groups of customers...

Is there a way to filter, for customer paying with PayPal, only offer them a discount. Ex, 25% for PayPal payments instead of normal 20%.

Just like subscribe to text services, and get a discount.
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