Discount code

AtThe815
New Member
1 0 0

I am able to create a discount code under discounts section, but the discount box does not appear at checkout. How do I fix this?

0 Likes
Elias
Shopify Staff
Shopify Staff
970 92 138

Hey, @AtThe815.

This is Elias from Shopify Support. I'd be happy to lend a hand with this!

I understand you're able to create a discount code; however, the discount field isn't appearing in the checkout. it's important to note that the discount box will only appear in the checkout when a store has active discounts running. If you haven't created a discount code or if you don't have any discounts active, then the discount box will be automatically hidden from the checkout.

So that I can take a closer look, can you confirm if you've gone through with creating a discount code for your store?

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes