Discounts not being applied

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I just did a complete run with my own credit card, applied a discount to my checkout, and ended up paying the full amount.

 

Initially at no point the discount was displayed (using paypal express checkout).

 

I installed a discount box application to verify that the user can indeed apply the discount code. It correctly displays the discount percentage, but still, my wife's paypal was charged the FULL amount and at no point was the discount calculated.

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