I use one of the starter templates where customers:
1. Put an item in the cart
2. Type in their shipping address
3. The shipping costs and taxes are displayed.
5. The customer decides to purchase.
Instead, I keep getting contacted by customers wanting to know how much it would be to buy item X and ship it to their address.
Are people just not understanding how an online store works or is there something wrong with the standard Shopify checkout workflow?