Domain Purchase Error - "Edit Store Information"

New Member
1 0 2


I've been trying to purchase a new domain for my store. The domain shows as available and I'm able to purchase the domain. However, after going through the purchase, I get the error "Please Try Again. Edit Store Information". After checking my store information, my credit card info is correct, my address is up to date, and all billing information is correct as well. I know that my credit card is working because I was able to purchase a new plan using the same card. 

Behind the scenes, it looks like the purchase is going through and the bill is getting sent to my inbox, however, it is then immediately refunded as you can see in my payment history. 


Refunded Domain PurchasesRefunded Domain PurchasesDomain Purchase ErrorDomain Purchase Error

3 0 1

I have the same problem - are you on the free trial?

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New Member
1 0 0

i am also on free trial