Double Return Address and Double Address on UPS Shipping Labels

annezach
New Member
3 0 1

Hi there,

So this is happening with our labels printed from Shopify - a double company name on the return address and a double/weird printing on the customer's name.  Only with UPS.

I've gone in and looked at the shipping settings and can't find anywhere I can adjust these fields.

Any suggestions on how to fix this?  It looks horribly unprofessional.

Thanks for any and all help,

Anne

Double return and recipient addressDouble return and recipient address

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Hudson10
Tourist
12 0 2

I also have this same problem. The company name shows up twice on the return address and the customer name shows up twice on the TO address.  Please help.

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