Did you have both products in your basket? If your other product isn't in the basket, it won't be applied.
Just to save spamming this thread, I can talk to you directly if you like? Please feel free to email me at firstname.lastname@example.org or visit the website (www.letsgetagift.com) and use the Message Me function.
Once we find a solution, I can put the answer on the thread - alternatively, we can carry on chatting through here and then I'll delete my comments (I don't want to spam the thread).
we are facing the same Problem here. We use SPOD aswell. Why cant you just turn off all this location shipping calculator and just let us override this?
Just some checkbox like "Use all locations as one"
Really mad right now because i recognized this after 2 weeks..... Maybe a lot of customers already gone....
I've had to offer free shipping from 1 location in order to not have the custom be charged double when they order from both.
So I continue to lose money on shipping when they order only from the "free" location, which is frequently.
Not to mention...a savvy customer might see the $0 shipping, put more bunch more items in their cart, and then take them back out if it's no longer free shipping.
Usually there's an incentive to offer free shipping to customers that buy MORE, not less...
Although no one else else seems to care, I'm glad we all have a place to agree how stupid this is...?
There are some POD Apps where you cant add your inventory because the location is App based.
Anyway, this isnt the correct way. We need a option where we can decide what shippingcost is send to customer.
We have different location but thats our internal decision. This has not to be charged to customer.
If I order something on Amazon I dont care where the products are stored neither if Amazon needs to ship them from all over the World together.
This is a worst customer experience.... Please give us a simple checkbox where we can override the multiple shipping charges.