Dymo 4xl label printing horizontal.

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New Member
2 0 3

Hello,

I just recently purchased a Dymo 4xl shipping label printer, and just went to print my first label. However the orientation is landscape and portrait is what i need it.

I am trying to print directly from my shopify "orders" page.

I attached a screen shot of what i am looking at, and I use Chrome as my browser on a Mac.

 

Any help would be greatly appreciated!

 

Thanks,Screen Shot 2020-04-28 at 6.12.06 PM.png

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New Member
2 0 2

I'm having the same issue on safari

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New Member
2 0 2

I'm having the same issue on safari

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New Member
1 0 1

Was this ever solved?

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Tourist
3 0 1

Currently having this issue as well.

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Shopify Partner
5 0 10

Same problem here!!! Anybody able to solve this? I am in line for chat support as we speak... 

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New Member
1 0 1

Has anyone solved the horizontal printing problem?  I'm using Windows 10 and have same problem/

 

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New Member
1 0 0

We are also having this issue! Has anyone had luck getting this resolved?

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New Member
1 0 0

 

F1D62C30-A3C2-496F-AF19-C0310540F2AD.jpeg

Wow. This was the longest set up ever and I cried twice. But I figured it out. After you buy the shipping label, change the print options in the top right section. I’ll attach a picture. Customer support couldn’t even help me so I’m more than happy to share. Hope this finds you well!

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