Endicia suddenly won't work with Shopify

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I've been using Endicia to ship my orders for ten years.  Suddenly, Endicia is not able to load my orders directly from Shopify.  When tech support tries to help me, we get an error message saying I need authorizations from Shopify.  Shopify says it's Endicia's problem, Endicia can't figure out why we can't re-add my Shopify store.  Anyone else have the problem?  Any solutions?  I can do it all manually, but won't do it with the holidays around the corner!  I need Endicia to load my orders from Shopify, and need Shopify to show my shipping rates for UPS and USPS.  Please help!

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