Hi! so we are in the final steps of developing our page, and before we opened it to the public, we decided to do some test orders. Our payment provider is "MercadoPago" and doing test runs with it is fairly complicated so we decided to do a real transaction with the cheapest product on our catalog.
At the moment of being redirected to MercadoPago to complete the payment and inserting our payment method and information it maked us an error, telling us that "something went wrong", we thought it was something from the payment provider end.
After trying it with other accounts and cards we used paypal instead, and to our surprise, error, telling that "the payment couldnt be completed", so clearly somethings up with our page, whatsoever the Billing and payment sections in our store seem in order and im not sure what it could be.
I hope someone could help me out with this and thanks beforehand.