Error "There are no shipping methods available for your cart or address"

Solved
DenysS
New Member
1 0 0

Hello! Could you please tell me Howоставка шопифай.jpg to solve this error? Delivery zones are configured. Price and weight on the product card indicated

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Helen
Shopify Staff
Shopify Staff
1024 118 162

Hi, @DenysS

That’s an unusual message! I’m happy to help look into this for you, so I have a few questions to get us started with troubleshooting it:

  • Is the error message only occurring for orders that are to be delivered? Or is it occurring when customers are choosing to have their items shipped as well?
  • Have you noticed if it happens when specific items are in the cart? 
  • Does the message occur for addresses from multiple countries, or just specific countries?
  • What is your domain name, so that I can take a look at it from my end as well?

Looking forward to your response. 

Helen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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Simo4
Tourist
13 0 2

Hello

I have the same problem, " There Are No Shipping Method Available for your Cart or Location" My store is http://leggingstrove.com . I sell only in USA. Just found out today 

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WildwoodChoco
New Member
3 0 0
I recommend emailing Shopify. It could be because the product is not
available from the location or any number of annoying little details. The
support folks helped me solve it and I don't remember how.
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Helen
Shopify Staff
Shopify Staff
1024 118 162

Hi, @Simo4

 

Thanks for checking in about this. That error notification is most often due to the inventory management and/or shipping location of your products not being set up correctly. Are you managing the inventory of all of your products on your own? Or are you sourcing them from a supplier through an app?

 

For products that you are shipping yourself, ‘Shopify’ must be selected in the ‘Inventory managed by’ section of your product page. If you are using an app,  please ensure that the correct one is selected in this section. You can find the steps to check this within an earlier post of mine in this thread on 11-16-2019.



Once your ‘Inventory managed by’ setting is correct, you’ll then need to be sure that you have the corresponding location included in the ‘Ships from’ section of your shipping profile in ‘Settings > Shipping and delivery > Manage’ as seen below. You can read more about shipping locations in this Help Doc.

20-07-t711j-wxbwr

 

Let me know how it goes and if this does or doesn’t resolve it. I’m here to work through this with you!

Helen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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dopegirlsof
New Member
1 0 0

Hi Joel i am having the same problem too ! I added all my products into my inventory and added shipping including Rates . My mistake is i opened my store and did not do a run test on it and now i am struck with t " your cart has been updated and the items you added cant be shipped to your address . Remove the items to complete your order. I repeated the process but below it it also states  there is no shipping methods available and i am confuse because there is . I Need help Asap please 

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714creative
Tourist
7 0 0

Hi - I'm having this issue as well and after many chats/emails with service reps, it is still not fixed. Based on the threads here, I have confirmed my carrier as Printify, verified the weight in lbs (not oz), created my zones and added shipping rates by the carrier and there is no inventory, only POD.  with images included, you can see I have 1 location - 4 zones yet is says no rates for 1 location? I can't find what I'm doing incorrectly - can anyone help a gal out?

Screen Shot 2020-11-24 at 12.29.28 PM.png

Add Rate.png

Shipping From.png

Edit Rate.png

   

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Helen
Shopify Staff
Shopify Staff
1024 118 162

Hey, @714creative! Sorry to hear you have been struggling with this, and haven’t found a solution yet. It seems like you’ve checked most of the parameters that we would have gone through together, so thanks for letting me know that! 

 

Before we proceed with looking directly at your account in order to troubleshoot this, there is one more parameter I’ll get you to check. I actually went over it earlier in this thread on 11-16-2019 and it is the ‘Inventory managed by’ for each of your products. If you are using Printify, and already have Printify shipping rates set up, the missing piece of the puzzle is the link to your products by having it set to Printify, as seen in the example below:

20-11-5dvxm-ad4ip

 

If you find that the inventory is still being managed by Shopify for all products, and you have a lot of products and variants, you can use the Bulk Editor to update it. The field to add is ‘Fulfillment service’ as seen here:

 

20-11-gssrd-aeuwk

 

Let me know if this helps!

Helen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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714creative
Tourist
7 0 0
Hi Helen,

Thank you so much for responding quickly! I do not see what you are
referring to, should there be screenshots or images?

Should I check that I am tracking inventory even though I technically don't
have any? It does not offer "manage inventory" unless I show that I
inventory to manage. As a POD, I don't have any inventory. I can only show
the vendor as Printify.

Please advise, thank you!!

Cheers~
Suzi
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714creative
Tourist
7 0 0

Hi Helen,

Thank you for the screen shots - I have completed these trouble-shooting tasks and it helped BUT do I also need to add some sort of inventory quantity? After completing the tasks, I tried to complete a test purchase and it says all items are sold out.

OR

If I check the box "continue selling when out of stock" will that fix it?

Screen Shot 2020-11-25 at 10.18.08 AM.png

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