Export exact customer payment method

Highlighted
New Member
2 0 0

Hi,

 

I am trying to find a way to export our customers exact payment method, as I have the suspicion that one is not working properly.

Is there a way to do so ?

 

 

Edit: Klarna Pay Later resulted 25 times in payment errors - maybe anyone knows how that can be fixed?

0 Likes
Highlighted
Shopify Partner
35 3 8

Hi @JosMo ,

For Klarna Payments orders using the Alternative Payment Methods, each order is tagged with "Klarna Payments" and also with the exact name of the order's alternative payment method.  You can filter orders in your Shopify admin using the "Tagged with" filter.  I hope that helps debug the problem, and if further Klarna support is needed, support is available from klarna.com

1 Like
Highlighted
New Member
2 0 0

Hi!

 

I tried it but it doesn't seem to work :/

0 Likes
Highlighted
Shopify Partner
35 3 8

Hi again @JosMo ,

I'm not able to help without more information about what is not working.  Klarna Merchant Support is available though to work through the details with you. 

0 Likes