FREE plus Shipping Works for QTY 1 but when 2nd is added NOPE

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I used weight based shipping for a Free Plus Shipping product by updating default package weight to Zero but once I updated the cart to increase to QTY 2 then it reverts back to "There are no shipping methods available for your cart or address." What could I be doing wrong?

 

Free Plus Shipping.png

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Shopify Staff
Shopify Staff
96 14 14

Hey, @Destiny1984!

 

Helen here from Shopify Support. Thank you for your question, and welcome to the Community.

 

When using a flat rate like a weight based rate, the conditions of the rate must be met in the checkout in order for the rate to apply. 

 

Looking at the conditions for the rates you have set up in the screenshot above, if one item weighs 0.2lb, then two items will weigh 0.4lb. Therefore please adjust the weight range for “FREE + Shipping x2” to be 0.4lb - 0.4lb instead of 0.3lb - 0.3lb. This will then generate a shipping rate when two items that weigh 0.2lb each are added to the cart.

 

Let me know if this works!

Helen | Social Care @ Shopify
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New Member
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Perfect! This worked and I understand why also. Thank you!!!

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