Fake store

New Member
1 0 2
Hi my wife made a purchase a set of tommee tippee bottles from https://babys-den-online.myshopify.com everything looked to be good paid and she got the tracking. I was getting suspicious as it was not 3 weeks and nothing and tracking said was on way then next delivered but this was no bottles it was a random item a duck thermometer arrived not the baby bottles my wife ordered! So my wife has tried to contact them and nothing there was a Facebook contact who read the messages and not bothered to reply!
This is all new to me been scammed like this I don’t want to see anyone else be scammed I have reported the transaction to our bank.
I don’t want to see anyone else scammed so would like to know how to report the store so no one else is.
Looking for anything else need to do to report this as I know from others now has happened to them also
Shopify Staff
Shopify Staff
741 57 91

Hi @Allenmur,


Ted here from Shopify, thanks for reaching out and for letting us know. 


I'm so sorry that this has happened to you. It's very disappointing to have an order fall through. As Shopify is a platform many shops use to build their website, we don’t actually manage inventory or ship orders from here ourselves. We do, however, have a detailed FAQ to help you with the next steps here.

Thanks a mill,

Ted | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog