Free Shipping Not Showing

tam2020
New Member
2 0 0

I'm in the process of getting my store up and running. I want all items to have free shipping to everywhere with no conditions. When I was doing a test run a shipping rate labeled as "flat rate" still keeps showing up and I don't know why. Why is this happening and how can I fix it? I just want to make sure that all my customers all over the world get free shipping as advertised.

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JoesIdeas
Shopify Expert
1240 111 309

Go to Settings > Shipping > Rates at checkout section > Manage rates

 

Then add shipping rates for the zones you serve. Example Domestic and Rest of World.

 

Like this:

Screen Shot 2020-03-18 at 6.06.29 PM.jpg

 

 

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
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tam2020
New Member
2 0 0

I did that and it still won't show up.

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Wildenberg
New Member
1 0 0

Hi, did you solve the problem? I have the same problem as you have, where I set the shipping price to 0, but the customers still get shipping cost at checkout.

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