Free shipping and discount code problems

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New Member
5 0 0

Hi, I'm quite new on Shopify and I start my business two week ago, I've offer a promotion for selected customers with a personal discount code 

and this things works perfectly BUT in my shop Ive also set the free shipments over 70 euros and I can't understand why 

If someone use the discount code and make a purchase for over 100 euros have to pay the shipments?!

 

There is a way to make these two things works separately?

I want that if a customer use a discount code and over pass the 70 euros have the free shipments too.

Thanks a lot and sorry for bad english (i'm italian)

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Shopify Partner
38 4 8

Hi,  can you please send me your store URL and the discount code used so as to understand better and provide you with a workable solution.

Shan | www.linkedin.com/in/shansalam

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New Member
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Hi Tourist, thanks a lot for your answer

My shop is https://the-pink-food-shop.myshopify.com/

The discount code was "ketoserena" but she has already used it

I can't ask her to wait until I solve the question so I gifted her a product with the same price of the shipments cost (7.50 euros) to avoid the problem but I think it could be happens again, I'm just start my business and I gifted a lot of discount code around. 

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