Hi, I'm quite new on Shopify and I start my business two week ago, I've offer a promotion for selected customers with a personal discount code
and this things works perfectly BUT in my shop Ive also set the free shipments over 70 euros and I can't understand why
If someone use the discount code and make a purchase for over 100 euros have to pay the shipments?!
There is a way to make these two things works separately?
I want that if a customer use a discount code and over pass the 70 euros have the free shipments too.
Thanks a lot and sorry for bad english (i'm italian)
Hi, can you please send me your store URL and the discount code used so as to understand better and provide you with a workable solution.
Hi Tourist, thanks a lot for your answer
My shop is https://the-pink-food-shop.myshopify.com/
The discount code was "ketoserena" but she has already used it
I can't ask her to wait until I solve the question so I gifted her a product with the same price of the shipments cost (7.50 euros) to avoid the problem but I think it could be happens again, I'm just start my business and I gifted a lot of discount code around.