Hi, I'm quite new on Shopify and I start my business two week ago, I've offer a promotion for selected customers with a personal discount code
and this things works perfectly BUT in my shop Ive also set the free shipments over 70 euros and I can't understand why
If someone use the discount code and make a purchase for over 100 euros have to pay the shipments?!
There is a way to make these two things works separately?
I want that if a customer use a discount code and over pass the 70 euros have the free shipments too.
Thanks a lot and sorry for bad english (i'm italian)
Hi Tourist, thanks a lot for your answer
My shop is https://the-pink-food-shop.myshopify.com/
The discount code was "ketoserena" but she has already used it
I can't ask her to wait until I solve the question so I gifted her a product with the same price of the shipments cost (7.50 euros) to avoid the problem but I think it could be happens again, I'm just start my business and I gifted a lot of discount code around.