Free shipping but there is a $3 fee being added

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We are offering free shipping but notice there is a fee being added to the shipping cost with our orders. It's usually around $3 and we are unclear what it is and how to get rid of this. Please help!

Thanks

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Hi,

Set your shipping setting from this URL, It has useful tips...

 

https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shippin... 

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