Fulfillment by Amazon - no Amazon Marketplace Web option when configuring products

New Member
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I'm having trouble with the Shopify fulfillment by amazon. I followed instructions (https://help.shopify.com/en/manual/shipping/fulfillment-services/amazon#set-shipping-rates-for-fulfi...) and activated it successfully.  I can change the inventory tab under my products to Inventory managed by 'Amazon Marketplace Web', however, there is no dropdown under the shipping area for Fulfillment by Amazon. See below.

I'm using the Canadian marketplace, where the shipping rates are called Standard and Expedited (not Standard Shipping and Two-Day Shipping).

Help please!!

No fulfillment service drop downNo fulfillment service drop down

Shopify Expert
1305 118 339

That's all you need to do, set the inventory managed by.

Now when orders with those line items come in, you'll be able to request fulfillment.

Shopify's instructions in their docs on this about shipping are actually incorrect, these are your options:

- Standard Shipping (just "Standard" will work too)
- Expedited Shipping
- Priority Shipping

Reference: https://speedboostr.com/automate-order-fulfillment-on-shopify (blog post I wrote to automate fulfillment ... I keep it up to date so anything you need related to the Amazon fulfillment service connected with Shopify is in there )

Founder of Speed Boostr (Shopify optimization experts, theme customization, custom app development).
Creator of Shopify Analyzer (first performance analysis tool for Shopify sites, free for the Shopify community).
Creator of Order Automator (auto tag orders and customers + auto fulfillment + more automations).
More apps: Theme Scientist (A/B testing), Tip Jar (add a tip button), File Optimizer (optimize CSS, JS, Liquid).