I am trying to import some additional products to my store via CSV file but I am getting the error message "Fulfillment service is not defined for your shop" even though I have already added a new custom fulfillment service. The name of the fulfillment service that I have created matches the name under the column "variant fulfillment service" on my CSV file. I am pretty sure I have done everything the same as with previous CSV file uploads which worked fine.
Can anyone help?
I am pretty sure I have done everything the same
Check yor strings spellings especially if there are spaces( ) involved.
After that where are you getting the error
Many thanks for you reply. This is happening when I try to import the new products by CSV file. It is giving the above error message. By strings I assume you mean that the information in the column "variant fulfillment service" matches the name of th fulfillment service in the shipping settings? Yes they match exactly including spacing.
I have just taken out the fulfillment service from the spreadsheet and changed it to "manual" and tried to re-import. This worked fine but I do really want to have the fulfillment service setup.
Any other ideas why it might not be working or what I can try to get it working?
I can't actually remeber how I resolved this. I think I may have either copied the data from my spreadsheet into another and then imported it and it worked, or I edited it within Shopify rather than on the spreadhseet.
Sorry I cant be of more help.