Gift Card Shipping Cost

Anthony521
New Member
1 0 1

I am having an issue with the shipping costs regarding gift cards. Our stores free shipping threshold is $20. 

If a customer purchases $15 worth of product as well as a $10 gift card making the order total $25 they are still being charged shipping. I've checked all the settings around gift cards and shipping and don't see how to fix this. 

MartinDR
New Member
2 0 1

Hi Anthony,

 

We are having teh same problem.

 

i see no one replied - did you get it sorted, or is there a good work around you can share?

 

Thanks

 

Martin

mttd
Excursionist
11 0 3

Having the same problem on a clients site, would really appreciate a reply from Shopify on this! 

0 Likes
jrattz
New Member
1 0 0

Hi 
We are having the same problem with shipping charges on our store too.  Did anyone get a resolution to this issue?

Thanks!

Lisa Rattz

0 Likes
mttd
Excursionist
11 0 3

Hey, 

 

No solution as such really. The only way I could find is to recreate the gift cards as physical products and then manually (or ideally programmatically) create the gift cards and send out to the customer! 

Long winded and far from ideal, but seems the only way!

Thanks,
Tom

0 Likes
JustinNJ
Tourist
27 0 2

Well thats just dandy.

I'm new to the platform but I see this being a problem already.

 

0 Likes
mttd
Excursionist
11 0 3
You may be able to find an app to solve the problem, but the likelihood is that it will cost! 

0 Likes
DeonSmit
New Member
1 0 0

Any Update on this issue/calculation

0 Likes