HELP!!! Payment Settings won't let me change Bank Account - and I can't find a human to talk to!!!

Steph428
Tourist
6 0 1

This is my second post -- Bo said he was sending me a link to get in touch with Account Teams or whoever to escalate my problem but I have not received it.

 

I need to change our bank account in our payment settings.

I have entered our old account info and new account info but I am still receiving an error that it doesn't match.

I need to get this addressed quickly

It is very hard to manage and troubleshoot a technical issue via message board/ Twitter / Facebook.

Please someone help!!!

 

Stephanie Graham

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Cara_ByteStand
Shopify Partner
23 0 0

Hello Steph428-

Try contacting Shopify Here 

 

-Cara @ ByteStand
Need to offer your customers store credit? Need to import all of your Amazon products to Shopify? Need to automatically fulfill all your FBA orders stored in an Amazon warehouse? Check our our Apps here!
 
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Odessy
New Member
2 0 0

I’m having the same problem and nobody has gotten back to me there is nobody to help with this situation or anybody to talk too!!

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Steph428
Tourist
6 0 1
I had to have our developer call his contact. I am not sure there are actual people at Shopify that can be easily accessed. Not a fan!
Odessy
New Member
2 0 0

I agree this is ridiculous 

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