Has Shopify Dropped Stripe?

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Tourist
6 0 0

I can't find any way to link my Stripe account to Shopify to accept payments. I've tried "Third-party providers", "Alternative payment metnods" and "Manual payment methods". Stripe doesn't appear in any of these lists. I also don't see any apps by Stripe in the App Marketplace.

 

Has Shopify eliminated this option?

 

If not, please could someone tell me how to connect my Stripe account?

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Shopify Staff
Shopify Staff
241 24 32

Hi, @!

 

Rose here from Shopify. Thanks for reaching out!

 

The reason you are not seeing Stripe as a third party payment provider is likely because your country of business either does not list Stripe as an available option or Shopify Payments is available instead. Shopify Payments is powered by Stripe therefore, if you are in a region that offers Shopify Payments as a gateway, Stripe will not be available.

 

With that said, can you kindly confirm your country so I may pull up the relevant payment information for your region?  

 

I look forward to hearing from you.

 

Cheers!

 

Rose | Social Care @ Shopify 
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Tourist
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United States
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Shopify Staff
Shopify Staff
241 24 32

Thank you for confirming.

 

In fact, Shopify Payments is available in the United States which is why you are not seeing Stripe as an available payment gateway. You can see the available payment gateways for merchants in the United States here

 

With that said, you can find our guide on setting up Shopify Payments that will outline the steps to follow. One of the benefits of using Shopify Payments is that you do not need to pay transaction fees - something that you would have been subject to when using a third party payment provider such as Stripe. You will only need to pay the standard credit card fees that are unique depending on which plan you are on. You will also be able to view and manage your payouts directly from your Shopify admin. 

 

I hope this helps. If you have any further questions, please let me know.

 

Cheers! 

 

Rose | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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@Rose We would like the card payments to be paid via our own stripe account so we can track it all on one dashboard and have it all linked to our one stripe account for efficiency and because shopify payments takes a much higher fee per transaction than our own stripe account does.

We are in the UK is this option not available? 

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Shopify Staff
Shopify Staff
241 24 32

Hi, @San_DVC !

Thanks for reaching out about this.

In fact, since Shopify Payments is available in the UK, Stripe will not be a payment provider that you can directly connect to your account. The reason being is that Shopify Payments is powered by Stripe and by using our payment gateway, you will not be paying transaction fees on top of the credit card fees. This is why Stripe is unavailable in all regions where Shopify Payments is.

If you were located in a country where Stripe was available, you would incur a transaction fee from Shopify along with a credit card fee with Stripe. Shopify Payments voids transaction fees for third party payment providers. Therefore, the option to use Shopify Payments over Stripe benefits our store owners greatly in that regard.

I hope that helps!

Cheers!

Rose | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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