I just don't understand how the shipping measurements work. I see the option to change to metric-grams in the Settings/General area, but can't figure out how to then change the shipping tiers or the weight of an item. When I go to the shipping tiers "edit" it continues to show pounds. If I try to "add" a new shipping tier it also shows pounds. Someone else must have figured this out, yes?
Kevin here - a Shopify Guru :)
You're on the right track here!
So in Settings > General > Standards and formats you'll need to change the Unit System and the Default weight unit and save it:
Any Shipping rates which you have set up will then be converted to Metric and will appear as kilograms (kg).
I hope this helps Dorothy, if you need some more help, let me know!
Kevin | Shopify Guru
Hi there Moa!
Don here from Shopify!
While you can change your store's measurement systems from imperial to metric in the general settings menu; it's not actually possible to change from kg to g in your shipping rates.
Not to worry, as you can simply convert your weights in grams to weights in kg.
A 325g package would be 0.325kg and so on. :)
All the best!