Help me to make Free shipping item + non free shipping item = Free Shipping

[Bo7abib]

Hello ,

i am offering my customers a product with free shipping , and i managed to it easily , but if one of the customers want to buy this product along with another product it will show for them the shipping rate which is not acceptable .

case scenario 

Free shipping item + non free shipping item = Free Shipping

please help me to achieve this 

[Bo7abib]

Anyone can help ?!

[Bo7abib]

please give some suggestion , my customers keep complaining about this problem i need a solution .

[SharonReeds]

Hey @Bo7abib,

You can set this up in Intuitive Shipping. I recommend reaching out to our support team at support@intuitiveshipping.com with full details of your shipping conundrum and they can guide you to how to get it set up in your store. Please keep in mind that with any third-party shipping app, Shopify requires merchants on the Basic or Plus plan to pay $20/mo to have this feature added to your plan. A better option is to move to annual billing which gets you the feature for free and also saves you 10% on your Shopify plan. 

Warm regards,
Sharon 

[Poodlet]

I'm having the same issue.  Can this be done without having to get an app?

Thanks!