Help - my store checkout page displays "This connection is not private" warning

New Member
6 0 0

Have just launched site for www.gulbarn.com.au

When clicking to the Checkout a warning screen displays

This connection is not private. This website may be impersonating "gulbarn.com.au" to steal your personal or financial information. you should go back to previous page. 

Please help me fix this so as not to scare customers away!

Many thanks

0 Likes
Shopify Staff (Retired)
Shopify Staff (Retired)
423 0 79

Hi, Sarah!

My name is Jade, I am with the Social Care Team at Shopify.

I can see what you mean with your checkout displaying that error message. I have sent an email to the email address associated with your account with more details. The subject line of the email is Shopify Support - Forum Post. If you can give the steps in the email I sent a try and reply back to let us know how they work that would be great!

Looking forward to your reply,

Jade | Social Care

0 Likes
New Member
5 0 0

Hello! Having the same problem with my store slopesandtown.com 

Could you please help me to resolve it

Thank you

Best regards

0 Likes
Shopify Partner
2 0 0

My website is having the same problem plz help. Thank u

0 Likes
Shopify Partner
2 0 0

My email is jaedenc3604@gmail.com and my store domain is ace-outfits.com

0 Likes
New Member
1 0 0

I am having the same problem with my store warning error, could you help me try and fix this please much appreciated 

0 Likes
Highlighted
New Member
2 0 0

Hi, I also just launched my shopify store and I have the exact same problem with the check out. Furthermore, when I view a product and I hit "Buy it now" nothing happens at all. Could you please send me an e-mail to help me solve the problem?

0 Likes