Help with allowing customers to purchase out of stock items

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New Member
1 0 0

Hi i need help with the coding to allow customers to purchase items if they are out of stock and them to be notified... Can someone help me?

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Shopify Staff (Retired)
Shopify Staff (Retired)
141 0 15

Hi Jod,

Brian here from the Shopify support team.

You can let your customers buy your products when they are out of stock. You just need to choose the correct settings enabled on all of your products, and to track the inventory of each product.

Many of your products inventory is N/A (not available), which means the inventory is not being tracked. Take the "Isla dress" for example. This products inventory is N/A, so this is what you need to do - http://take.ms/h666d.  

Once you follow those instructions, you will see that customers can purchase your out of stock items. 

I hope this helps you out :)

Kind regards,

Brian
Shopify Guru
support@shopify.com

 

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New Member
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Brian,


Can you please send through these instructions again on how to give customers the ability to order products online that are out of stock?

 

Thank you, 

 

Silas

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Shopify Partner
723 107 278

Just check this box for each product you want to do that for:

 

Screenshot 2020-01-15 at 11.28.01.png

If helpful then please Like and Accept Solution
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New Member
1 0 1

Is the customer alerted when they are purchasing out of stock

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New Member
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I can't believe how complex this is to solve...when out of stock allow customer to order the product. But obviously let them know they are ordering something that is backordered so to expect delays or anything. Only solution is to pay $4.99 a month with an app I have to learn. Super bummed. 

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