Hi there.
This is my first fraud message and I'm quite worried.
I have emailed the person and he said to proceed with the order, although when I check the address. It seems to be not a residential area.
These are the indicators:
Characteristics of this order are similar to fraudulent orders observed in the past
Card Verification Value (CVV) isn't available
Billing street address doesn't match credit card's registered address
Billing address ZIP or postal code doesn't match credit card's registered address
There were 4 payment attempts
Payment was attempted with 3 credit cards
Location of IP address used to place the order is Queretaro, Mexico
Shipping address is 3 miles from location of IP address
Billing country matches the country from which the order was placed
The IP address used to place the order isn't a high risk internet connection (web proxy)
Could anyone help or explain what I should do? I feel like refunding the order, but if I do, what should I say?
Or am I over-worrying?
Thanks