How do I deactivate Shopify Payments?

New Member
3 0 3

I want to deactivate Shopify Payments (in my wholesale only store) to only accept manual payments into my bank account but it wont let me. When I un-tick all the boxes under the payment provider page it is telling me I must have at least one credit card option.

Is there a way to deactivate credit card payments?

Shopify Staff
Shopify Staff
1016 117 161

Hi, @fairandsquare


I’m Helen from Shopify Support. Welcome to the Community.


To deactivate Shopify Payments, please go to ‘Settings > Payment Providers > Manage’. Scroll all the way to the bottom of that page, and click on the red Deactivate Shopify Payments button. It looks like this:




If needed, you can reactivate it any time by clicking on the Activate Shopify Payments button in ‘Settings > Payment Providers’ as seen here:




If you have any further questions or comments, please let me know!

Helen | Social Care @ Shopify 
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