How do I remove the ''Shipping from'' option?

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Excursionist
25 0 4

Hello, 

Some of my products had numerous countries that they ship products from. I had China, U.S. and Germany. I removed U.S. and Germany, however, on my product page it still shows ''Ship from'' option. Is it possible to remove it? All of my items are shipped from China anyway, so all it does is just show from which country the items are being shipped from. 

Here's how it looks like on my store page: 
https://prnt.sc/kkraqj

Here's how it looks like on 'Products' page: 
https://prnt.sc/kkra7m 

 

Is it possible to remove it or at least hide it? Only option is China anyway, so people can't switch it. 

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Shopify Staff
Shopify Staff
510 0 85

Hey there, 

I'm Ann, from the team here at Shopify :)

It's hard to say for sure where this might be coming from, without taking a look into the back end of your store. However, it seems like it might be something that's coming from a variant. If you head to the admin side of your product page and scroll down to the 'Variants' section, you can likely see 'Ships from' and 'China' listed there. 

To remove a variant you can click the link to 'Edit Options', then in the pop up that appears, click the little trash icon next to each variant you want to remove. It looks like this: 

You'll want to remove that from any product that has it in order to make sure it completely disappears. Take a look and let me know if this helps!

You can also learn more about variants and how they work on this page in our Shopify Manual. If you have any more questions or concerns feel free to reach out to us on this thread :) 

Have a great one,
Ann

Ann | Social Care @ Shopify 
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Excursionist
25 0 4

Thank you, it worked!

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New Member
2 0 1

Hi, I read from this article in Oberlo that you cannot just remove the value from variants or you will break the connection with AliExpress: 

https://help.oberlo.com/en/articles/3103590-how-to-remove-the-ships-from-option

 

You have another option which is changing the Ships From to Ship To and make a few adjustments. I know Shopify supports cannot just have an answer for every external app that it supports but we also need to make sure their support is actually accurate.

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